Shipping Policy
At Ciriel, we work every day to make sure your order goes smoothly.
Always free shipping
All orders are delivered free of charge, regardless of order value.
Delivery time
Orders placed before 21:00 UK time are normally processed the same working day.
- Processing time: 1–2 working days
- Delivery time: 4–6 working days
- Average total: 5–8 working days
Delivery estimates are averages and may be affected by carriers, customs or busy periods.
Tracking your order
When your parcel has shipped, we will send a tracking link by email.
Import fees
Import fees may be charged depending on your location. These charges are outside Ciriel's control and are not covered or refunded by us.
Questions?
Contact support@ciriel.co.uk. We normally respond within one working day.
Company details
Ciriel is a brand owned and operated by Origin Commerce Group LLC
30 N Gould St Ste R
Sheridan, WY 82801-6317, US
Business License Number: 2026-002021291
Email: support@ciriel.co.uk
Phone: +19295978694
